Dear customer,

In order to continue the development of our EPOS solutions Tevalis will stopping support of Windows XP from the end of July. Microsoft ended support of Windows XP on the 8th April 2014 and we can no longer add new and improved features whilst maintaining backwards compatibility with Windows XP.

What does end of support mean?
End of support does not mean you need to immediately upgrade any existing hardware. We will continue to release emergency patches to fix high priority software bugs. We will not however be adding any new functionality to the software that will still run on Windows XP.

How does this affect me?
If you require any new functionalities such as an integration with a new partner that requires development from Tevalis, you will need to upgrade your operating system and/or hardware. Tevalis strongly recommend you replace any hardware that is still running Windows XP. This is an unsupported operating system and therefore vulnerable to new and advanced security threats. You should ideally look to upgrade/replace any Windows XP hardware at your earliest convenience.

Can Tevalis help me upgrade?
Absolutely. Please contact our support team if you need further information. Tevalis can supply Windows licenses and perform upgrades for you if you require assistance.